How can I switch my Aperture Plugin license to your Lightroom Plugin?
The Photomatix Plugin for Lightroom in included for free in a Photomatix Pro license. Unlike the Aperture Plugin, the Lightroom Plugin uses the standalone Photomatix Pro to process your photos, and therefore cannot work without Photomatix Pro.
As licensed user of the Aperture Plugin, you can upgrade to Photomatix Pro for the $20 price difference between the two products. To request the upgrade pricing, please use this form.
Your plugin covers my picture with vertical lines since I upgraded to Mavericks
This happens when the file format of your Export settings is set to PSD. Please follow these steps to correct this:
- Choose Aperture > Preferences...
- Click on the Export tab
- Set the External Editor File Format pop-up menu to "TIFF (16-bit)" or "TIFF (8-bit)".
I upgraded to the latest version but the older version of the plugin shows instead.
When you installed a newer version of the plugin but the title of the plugin's window still shows an older version, this is likely because there is still an older version of the PhotomatixPlugIn.ApertureEdit file somewhere on your hard drive. As Spotlight does not include plugin files when it searches on your computer, you will have to proceed as follows to find and remove the older version:
- Go to the Finder, and press Command+F on the keyboard to open a Search window
- Make sure that This Mac is selected and then use the options just below it
- First, choose System Files in the pop-up menu. Then, to the right of that pop-up, select are included
- On the right side of the window, click the + button to bring up a new option line
- In the new line, choose Name in the pop-up menu. Then, choose contains in the next pop-up menu
- In the Search box to the right, enter PhotomatixPlugIn.ApertureEdit
- Move any instance of the PhotomatixPlugIn.ApertureEdit file that you find to the Trash
- Download and install again the latest version of the Aperture Plugin from the download page.
- Restart Aperture
I get an "Unsupported Image Format" error when saving the image
This error was reported by several users and seems to be very specific to some settings. The error is apparently due to an issue with how Aperture refreshes its references to the saved files.
The error should not happen anymore in version 3.0, as long as the option 'Import saved image' is checked in the Preferences for the Plugin. If you are using a version of the Plugin older than 3.0, you can upgrade for free to the latest version by downloading it.
How does the Aperture Plugin differ from Photomatix Pro?
The Photomatix HDR Plugin for Apple Aperture offers the following features:
- Merge of bracketed photos into HDR
- Automatic alignment of bracketed photos
- Automatic ghosting removal
- Reduction of noise and chromatic aberrations
- Tone Mapping with the Details Enhancer, Contrast Optimizer and Tone Compressor methods
- Exposure Fusion with the Fusion/Natural method
The standalone Photomatix Pro offers all above features. It also offers Selective Deghosting, Fusion/Real-Estate method, thumbnails of custom presets, Loupe preview, read/write support of 32-bit HDR image format, and Batch Processing. These features, and a few others, are missing in the current version of the Photomatix Plugin for Aperture.
For more details, see the features comparison list.
Do you plan to add selective deghosting and batch processing to the plugin?
We may offer selective deghosting in a future version of the Photomatix plugin for Aperture. Note that the current version of the plugin includes an option for automatic deghosting.
The Photomatix HDR Plugin for Aperture is an Edit plugin, which means it is not suited to batch processing. It may be possible to offer a batch-like functionality with an Export plugin, but we do not have plans for this at the moment.
I see you have a new version of Photomatix Pro. When can I expect the Aperture plugin to be updated?
The Photomatix HDR Plugin for Aperture is a "real" plugin, in the sense that it works within Aperture and does not require the standalone Photomatix Pro to do its work. This means that both products are developed separately and therefore updated separately.
Be ensured, though, that we are committed to update the Photomatix Plugin for Aperture on a regular basis. Also, updates to our plugin for Aperture will be free of charge for several years to come.
Note that our Lightroom Export Plugin works very differently from our Aperture plugin (there is more details on this below). Our Plugin for Lightroom only exports to the standalone Photomatix Pro -- it is an auxiliary tool part of Photomatix Pro, which is why it is updated together with Photomatix Pro.
Why do you charge for your Aperture Plugin while the Lightroom Export Plugin to Photomatix Pro is free?
The colors of my HDR image in the Aperture Plugin look different than in Photomatix Pro, though I processed the same RAW files.
When you use an Edit Plugin with RAW files, Aperture will first convert these images to TIFF or PSD in order to enable the plugin to edit them. This is what the message "Preparing image for output" means.
When you process your RAW files directly in the standalone Photomatix Pro, you leave the task to convert the RAW files to Photomatix. RAW conversion is a complex task. It involves color conversion from camera to output space among other things, and each RAW converter has its own "secret" recipe to perform the color conversion. Photomatix does not know how Aperture perform its color conversion, so it can't do the same as Aperture.
If you want to compare results from the standalone Photomatix Pro and the plugin for Aperture, you will have to use the same files as input to HDR tone mapping, which are the TIFF (or PSD) versions exported by Aperture. The Photomatix FAQ has more details about this workflow.