FAQ on HDR Batch Plugin for Lightroom

I ran the plugin's installer on my Mac, but can't see the Batch Plugin in Lightroom.

If you restarted Lightroom and don't see a 'Photomatix -> HDR Batch' item under 'Export' on the contextual menu, this may come from some permissions issues. Follow the instructions below to check your permissions and reset them if needed:

  1. Open a Finder window and choose the menu option Go > Go to Folder
  2. Copy and paste the following path in the box and click 'Go':

    /Library/Application Support/Adobe/Lightroom/

  3. If there is a 'Modules' folder here, right-click on it and choose Get Info, then expand the 'Sharing & Permissions' section at the bottom.
  4. Select your user which ends with '(Me)' and set the 'Privilege' to 'Read & Write'.

    If you do not see your user account, and instead see 'Fetching...', then do the following:

    • Remove the 'Fetching...' item with the - icon
    • Add your user account using the + icon, and set it with 'Read & Write' permissions.
  5. Run the installer for the HDR Batch Plugin again.

The plugin should now be successfully installed, but there is still one last thing to do to complete the permission check:

  • Open a Finder window and choose the menu option Go > Go to Folder
  • Copy and paste the following path in the box and click 'Go':

    /Library/Application Support/Adobe/Lightroom/Modules/PhotomatixBatch.lrplugin/UI

  • If there is a 'Photomatix Pro 6' folder here, right-click on it and choose Get Info. Then expand the 'Sharing & Permissions' section and proceed as in step 4 above.

After restarting Lightroom, you should now see an 'HDR Batch' item listed under 'Export > Photomatix' on the contextual menu (as well as a 'Photomatix Batch' item under 'File > Plug-in Extras').

If you still don't see the plugin or have any other issues, then please contact our support team.

I bought a Photomatix Pro license, am I entitled to a reduction to get the HDR Batch Plugin?

If you bought a Photomatix Pro 5 or Photomatix Pro 6 license, you can get the HDR Batch Plugin for the price difference between Photomatix Pro and the Photomatix Pro Plus bundle ($20 in USD). See this page for more information.