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I am getting a completely blown-out image even though the preview looked OK |
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This problem is usually related to incorrect preview settings of the image after tone mapping, i.e. the blown-out image. For a reason, Photoshop sometimes changes the Exposure setting from the default, which results in showing a blown-out tone mapped image when the exposure becomes higher than zero. |
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Once you get the blown-out image, go to Photoshop's Image menu, click on Mode and select either 8 or 16 Bits/Channel. Then, check the Exposure setting on the HDR Conversion panel. If the Exposure is higher than 0, this will explain the problem and setting it to exactly 0 will then solve it.
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You should never get this problem if you apply the Tone Mapping plug-in to a 32-bit image file you have opened, i.e. to already saved HDR images. |
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Why am I getting black artifacts on the final image? |
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This may happen if you have applied the plug-in on an HDR image directly after having created it with Photoshop's "Merge to HDR" function. In this case, Photoshop sometimes changes the Exposure setting to a negative value instead of the default, which results in black artifacts on the tone mapped image. |
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Once you have processed your HDR image with the Tone Mapping Plug-In, go to the Image menu of Photoshop, click on Mode and select either 8 or 16 Bits/Channel. Then, check the Exposure setting on the HDR Conversion panel. If the Exposure has a negative value, this will be the cause of the black artifacts -- setting the Exposure to exactly 0 will then remove the artifacts.
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This problem should never happen when you apply the Tone Mapping plug-in to a 32-bit image file you have opened, i.e. to already saved HDR images. |
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Which version of Photoshop is required for your plugin? |
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The Tone Mapping Plug-In is designed to work with High Dynamic Range images (32 bits per color channel) and only Photoshop CS2 and CS3 support this. However, the plug-in can also work with 48-bit images (16 bits per color channel), which is supported in earlier versions of Photoshop and also in Photoshop Elements, but with those other versions, the plug-in will only work on the Windows platform. The plug-in requirements are detailed here. |
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If you intend to use the Tone Mapping plugin with 48-bit images, please read our recommendations regarding the exposition and RAW conversion settings. |
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I get the error "Could not create Bundle reference for Tone Mapping plugin" |
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Usually, this error message happens when the Photoshop CS3 plug-in folder contains the file "onOne Library.8li" part of the PhotoFrame package. If this is your case, removing the "onOne Library.8li" file will solve the problem. |
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From what we've been reported, this file has for only purpose to give the ability to place the PhotoFrame menu on the main Photoshop menu. By removing the "onOne Library.8li" file, you will only loose this ability. The PhotoFrame plugin will still work normally. |
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If you don't have installed the PhotoFrame plug-in and don't have any 8li file on your Photoshop CS3 plug-in folder, then the problem has another cause. In this case, we recommend trying the following:
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Do a search for the item "ToneMapping.plugin" on your computer |
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Move to the Trash any instance of the ToneMapping.plugin you found |
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Download the Tone Mapping plug-in again and move it to your Photoshop CS3 plug-in's folder |
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After I click the OK button, the resulting image does not look like the preview of the Tone Mapping dialog. |
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If the cause for this is not related to the above questions here and here, then it is worth having a look this section of the Photomatix Pro FAQ where the issue of the difference between the preview and the final tone mapped result is discussed, and suggestions of potential workarounds are given. |
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(Note: the Tone Mapping method referred to as "Details Enhancer is the method implemented in the Tone Mapping Plug-In. The method "Tone Compressor" will be implemented in the next version of the plug-in, and the upgrade will be free of charge for registered users).
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