FAQ Tone Mapping Plugin for Photoshop

Which version of Photoshop is required for your plugin?

The Tone Mapping Plugin works in Photoshop CC, Photoshop CS and Photoshop Elements.

If you wish to use the Tone Mapping with a 32-bit merged HDR image, then you'll need Photoshop CC or Photoshop CS2 to CS 6.

Customers reported that the Windows version of the plugin works in Affinity Photo as well. If you are using the Tone Mapping plugin with another host than Photoshop, we would very much appreciate if you could contact us to let us know.

I bought a license of Photomatix Pro. Is there an upgrade path for the Tone Mapping Plug-In?

Yes. Customers who purchased a license of Photomatix Pro can upgrade to the Bundle license that includes both the standalone Photomatix Pro and the Tone Mapping plug-in for just US$20. Please see how to you can request the upgrade information.

I am getting a completely blown-out image even though the preview looked OK.

This problem is normally due to an incorrect Exposure setting after tone mapping a 32-bit HDR merged image. For some reason, Photoshop sometimes changes the Exposure setting from the default, resulting in a blown-out tone mapped image when the exposure becomes higher than zero.

Follow these steps to view the tone mapped image at the correct exposure:

  1. Go to Photoshop's Image menu
  2. Click on Mode and select either 8 or 16 Bits/Channel
  3. Check the Exposure setting under 'Exposure and Gamma' and reset it to exactly 0.

Note that you won't get the issue if you apply the Tone Mapping plugin to an existing 32-bit merged HDR image file you've opened. You won't get the issue either if you copy and paste the newly 32-bit merged HDR image into a new file, and then apply the plugin.

I sometimes get noisy results with the tone mapping. Is there a way to avoid this?

This question is answered under the Photomatix Pro FAQ here.

Since I upgraded to macOS Mojave, the plugin doesn't close when I click OK or Cancel.

This was an issue in the older version of the Tone Mapping plugin, which was fixed in version 3.0.

Please download the Tone Mapping plugin to upgrade to the latest version. The upgrade is free of charge for licensed users of the plugin.